3 Reasons Why We’re Giving So Much Back to Our Customers This Month
- smokelessdirect
- Sep 20
- 2 min read

September has officially been Customer Appreciation Month here at Smokeless Coal Express — and we’ve gone all in to show just how much we value every single one of you.
From Trustpilot reviews to quick shoutouts on social media, the response so far has been overwhelming. And to say thank you, we’ve already sent out 12 unique discount codes to customers who left us genuine reviews… and we’re not even halfway through what we’ve planned!
If you haven’t joined in yet, there’s still time. Leave us an honest review across Trustpilot, Facebook, Instagram, or any of our platforms, and there’s a HIGH chance you’ll get a discount code for your next order of premium smokeless coal.
So why are we giving so much back this month? Here are 3 solid reasons:
1. A Big, Honest Thank You
At Smokeless Coal Express, we don’t take loyalty for granted. Whether you’ve purchased a tonne of EcoGlow, tried our new Firebrite, signed up for emails, or even just liked one of our posts — it all matters to us. Your support keeps the fire burning (literally!) and we’re grateful for every bit of it.
2. Because the World Feels All “Take, Take, Take”
We all know what it feels like right now — energy bills rising, everyday costs creeping up, and customers being squeezed from every angle. That’s not who we are. We believe in giving back, rewarding loyalty, and proving that there’s still honesty in business. This is our way of pushing back against the constant “take, take, take” and showing that we truly care.
3. The Calm Before the Storm (aka Winter!)
Let’s be real — winter is coming, and it’s going to be BUSY. Every year the rush gets bigger, the demand gets higher, and our team works around the clock to keep homes cosy across Ireland and the UK. September is our chance to pause, focus on YOU, and give back before the madness kicks in.
Don’t Miss Out – Leave Your Review Today
We’ve made it simple: leave us an honest review on Trustpilot or any of our social channels, and you could be one of the next lucky customers to receive a unique discount code for your next order.
🔥 We’ve already given out 12 codes this month — and plenty more are coming.🚚 Remember: all our smokeless coal products include FREE nationwide delivery.💬 Trusted by real customers, proven by real reviews.
This winter will be our biggest yet — but right now, it’s about giving back to the community that got us here. Thank you for being part of the Smokeless Coal Express family.
Shop today. Review today. Save tomorrow.




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